This page was last updated on 16-08-2021.
Personal information we collect
When you visit the Site, we automatically collect certain information from your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, when you visit the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about your interaction with the Site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
- "Log files" track actions that occur on the Site, and collect information such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files used to store information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. We refer to this information as "Order Information".
In addition to purchasing, we also collect your e-mail address if you choose to subscribe to our newsletter so that we may keep you informed of site news and new products.
How do we use your Personal Information?
We generally use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging for shipment, and sending you invoices and/or order confirmations). In addition, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risks or fraud; and
- When consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Data we collect to help us screen for potential risks and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing of Your Personal Information
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You may opt-out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you may opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not change the collection and use of data on our Site when we see a Do Not Track signal from your browser.
If you are a resident of Europe, you have the right to access the personal information we hold about you and to ask to correct, update or delete your personal information. If you wish to exercise this right, please contact us at the contact details below.
In addition, if you are a European resident, please note that we process your information in order to fulfil contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests set out above. Please note that your information may also be transferred outside Europe, including to Canada and the United States.
Retention of data
When you place an order through the Site, we will retain your Order Information for our records unless and until you request that we delete it.
The Site is not intended for persons under 12 years of age.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at email@example.com or by mail at the information listed below: